Software Development And Customisation > Process > Work Flow Analysis

Adroitec constitutes a Core Group for workflow analysis. This group comprises users, subject matter experts, developers involved in development and maintenance of existing computer systems supporting existing business processes, customer’s project manager and Adroitec’s consultants. This group describes and defines the business processes and requirements of the systems to be built. ADROITEC Team facilitates all core group meetings and workshops.

This process is completed in three stages:

1. “AS-IS” Process Model
2. “AS-IS” Analysis
3. “TO-BE” Process Model

All these stages follow each other sequentially

“AS-IS” Process Model

Workflow analysis begins with describing the business processes as they exist. The group helps in documenting the “AS-IS” business Process Layout. All the external and internal “Entities” of the System are identified. The group also identifies each transaction among all the entities.

This process involves extensive user interviews for collecting information on the “AS-IS” Work Processes, if required.

Adroitec Team then documents the “AS-IS” Business Mode and this document is then presented to the Core Group for review and acceptance. This document, apart from describing the business processes, also contains:

Graphical description of the business process model
Entities and their interaction description and layout
Entities and their functions description

“AS-IS” Analysis

In this step, the core group identifies the constraints in the existing work processes and also suggests ways of removing these constraints. ADROITEC team facilitates the Focus Group in identifying other opportunities to make Business Processes more effective and efficient.

These Constraints and Opportunities are documented and are used by the core group in the next step to define the “TO-BE” Process Model.

“TO-BE” Process Model

The third step is to define the “TO-BE” Process Model. While deriving the “TO-BE” model, the Constraints and Opportunities identified during the “AS-IS” analysis stage are considered and applied. Both the workshop approach and the individual interviews are used during this step.

Entry Point :

Receipt of Purchase Order from Customer.

Tasks :

1. Constitute core group
2. Describe “AS-IS” Work Processes
3. Prepare “AS-IS” Process Document
4. Conduct “AS-IS” Process Analysis
5. Prepare “AS-IS” Analysis Document
6. Define “TO-BE” Processes
7. Prepare “TO-BE” Process Document
8. Conduct and facilitate Focus Group workshops
9. Conduct individual interviews


1. “AS-IS” Process Description Document
2. “AS-IS” Analysis Document
3. “TO-BE” Process Description Document

Check Point:

Review and acceptance of Process Model by Focus Group and Project Manager.

 Exit Point:

Acceptance of Business Process Model by Focus Group.